THE PQC TEAM
“There is an inevitability of change in every industry and the resulting interactions in the market. Change happens. we work to understand that change and where it leads. Is your company ready?”
– Jan Anderson, President
Jan has successfully navigated periods of big change and growth in the coffee industry and in consumer interests for over 25 years. Her extensive experience and forward momentum keep her excited by both the tradition and newness of coffee as it is constantly reinvented, rebranded, and re-experienced. Consumers and business models change. Jan, along with the powerful and dynamic PQC team and their proprietary database, anticipate these changes and the creative opportunities they provide for companies seeking relevance in the evolving world of coffee.
Prior to joining Premium Quality Consulting™, Jan founded and led three start-up companies in the coffee industry. By attracting a dynamic team, she built the successful sales and distribution company that introduced illy, an early imported coffee to the NY/NJ market. Purchased in 1993, this company became the basis for illy’s North American headquarters. During the same time period, Jan served as CEO for Espressoworks, Inc., a spin off created to optimize the rental of commercial coffee equipment in the NY/NJ market. In 1999, as CEO, Jan launched FrancisFrancis! in North America, an upscale lifestyle brand and the first company to bring elegant design and color to small kitchen electrics with their line of quality home espresso machines. In 2005, FrancisFrancis! was purchased by a global coffee brand in order to complete its upscale consumer coffee offer. Most recently, Jan has applied her creative talent in marketing and business to develop the consumer brand experience in the on-premise business in North America for the global gourmet coffee company illy Caffe.
“we find something intrinsically satisfying about participating in the Coffee industry. There is something about This business that grabs you and keeps you. With that said, we're also fascinated by how the industry actually works: the mechanism of its function, operations, network and process. From the physical transformation of coffee to the social dynamics of an organized sales and service team, the industry is an endlessly rewarding focus of study. ”
—Dan McCloskey, Founder and Chief Creative Officer
Dan is the Founder and Chief Creative Officer of Premium Quality Consulting™. Known for his creative approach to all aspects of his work, he is an expert in brand and program development. Dan brings real-world tested ideas and a track record of maximizing profits and creating experience-driven consumer outcomes. With 20 years of experience in the coffee industry, he has worked with thousands of clients in North America, from small local restaurants and passionate cafes to global corporate entities. Most recently, Dan built a broad and engaged base of top global and national accounts as the Senior National Accounts Manager for illy Caffe in North America.
Over the last two years, Dan has developed the comprehensive scope and content data that will now offer powerful insights into the story of coffee in the United States. The PQC database, a compendium of all coffee brands, has been developed into a powerful new system by company CTO, Sean Birmingham. Businesses in all sectors of the Coffee Industry can benefit from the trend analysis and industry contacts generated by the PQC database.
"COFFEE IS UBIQUITOUS. WE DEVELOP SOFTWARE tO BE USED BY THE COFFEE INDUSTRY and TO HELP EXPLAIN THE COFFEE INDUSTRY. OUR SERENDIPITY DATABASE IS A REFLECTION OF OUR EXPERIENCE AND IS A SEARCHABLE REPOSITORY OF OUR FINDINGS."
–Sean Birmingham, Chief Technology Officer
For the past two years, Sean has applied his expertise to developing the PQC database, a powerful tool for accessing and analyzing our comprehensive data chronical of coffee brands created by Founder, Dan McCloskey. As CTO, Sean is also working with the Premium Quality Consulting™ team to create industry apps that simplify communication and tracking functions for growing companies in the coffee sector.
Prior to joining Premium Quality Consulting™, Sean was a successful software developer who led and implemented enterprise-level, multi-user software initiatives for the Federal Reserve System. In this role, Sean was responsible for gathering and interpreting business requirements, leading software development, and ensuring on-time software releases. As a Senior Consultant for Clarity Consulting, Sean designed and developed software for Follett Higher Education’s bookstore management system. More recently, Sean has performed pro bono services for Taproot Foundation in the development and installation of database systems for several non-profit organizations. Additionally, Sean worked as technical adviser for Have Dreams, an autistic resource service organization, to manage and grow their IT department.